If you believe you have been charged in error, please contact our customer service team. If you have been charged but did not receive an order confirmation email or tracking, please make sure you provided the correct email address. If you provided the correct email address, please check your junk mail/spam folder.
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Articles in this section
- How do I check out?
- Where is my order confirmation email?
- Which payment methods do you accept?
- How do I cancel or modify my order?
- Where can I see my purchase history?
- Are there any discounts or coupons available?
- Why did I receive an email stating that my payment was not processed?
- My order was not placed, but I’ve been charged.
- Can samples or fabric by the yard be charged to my account?
- Has my contract pricing been applied to my account?