If you have not received an order confirmation email, visit My Account to make sure you provided the correct email address (if you have created an account). If everything is correct, please check your junk mail/spam folder. If you are still experiencing issues, please contact our customer service team.
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Articles in this section
- How do I check out?
- Where is my order confirmation email?
- Which payment methods do you accept?
- How do I cancel or modify my order?
- Where can I see my purchase history?
- Are there any discounts or coupons available?
- Why did I receive an email stating that my payment was not processed?
- My order was not placed, but I’ve been charged.
- Can samples or fabric by the yard be charged to my account?
- Has my contract pricing been applied to my account?