Return Policy For Bags, Throws, and Window Treatments: We accept returns within 30 days of the original delivery date. The returned item must be in new condition. We will not accept used or damaged returns.
Return Policy For Fabric Samples: We are not accepting returns on samples. All sample sales are final.
Return Policy for Fabric by the yard: There is a $9.95 return fee plus a 20% restocking fee which will be subtracted from the total amount of the purchase.
Return Policy for Cleaning Products: All cleaning product sales are final and not eligible for returns. If your cleaning product arrives damaged or defective, you may request a refund or replacement product within 30 days of purchase. All refunds and replacements are subject to review by Glen Raven Consumer Solutions.
For more details on our return policy, click here.
If you are a registered user on Sunbrella.com click here to sign into your account, locate the order, and initiate the return.
If you checked out as a guest, click here, fill out the information requested to access your order, and initiate your return.