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Orders, Shipping & Returns

  • How do I check out?
  • Where is my order confirmation email?
  • Which payment methods do you accept?
  • How do I cancel or modify my order?
  • Where can I see my purchase history?
  • Are there any discounts or coupons available?
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  • How much is shipping?
  • How long will it take for my order to arrive?
  • How can I track my order?
  • What shipping method is used to ship my order?
  • Is expedited shipping available?
  • Do you ship to PO boxes, APO or FPO?
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  • What is the online return policy?
  • Do you offer free returns?
  • How do I initiate a return?
  • How long does it take to process the product return?
  • How long does it take to receive my refund?
  • How do I return a product?
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North American Headquarters 142 Glen Raven Road Burlington, NC 27217-1100
336.221.2211 (Mon-Fri, 8am-5pm EST)

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